Terms of Service

Last updated: June 25, 2026

These Terms of Service ("Terms") govern your access to and use of flowpro-plumbing.com and the plumbing services provided by Flow Pro Plumbing ("Flow Pro Plumbing," "we," "us," or "our"). By using our website, requesting an estimate, or scheduling service, you agree to these Terms. If you do not agree, please do not use the site or our services.

Plain-language summary

• We provide residential and commercial plumbing services in our service area.
• Estimates are based on the information available at the time and may change once work begins and conditions are uncovered.
• Payment is due as agreed; financing is offered through a third-party partner on their terms.
• If you give us your phone number and opt in, we may call or text you. Reply STOP to opt out of texts at any time.
• These Terms are governed by the laws of the State of CA.

Our services

Flow Pro Plumbing provides plumbing installation, repair, replacement, and maintenance services. The specific scope of any job is defined in the estimate, work order, or invoice we provide for that job. We may decline or discontinue service at our discretion, including where work cannot be performed safely or to code.

Estimates, pricing & payment

• Estimates are based on the information available at the time of the estimate. The final price may change if hidden conditions, code requirements, parts availability, or the requested scope change. We will communicate material changes before proceeding where reasonably possible.
• Unless otherwise agreed in writing, payment is due upon completion of the work.
• Promotional offers, coupons, and discounts are subject to their stated terms and may not be combined unless we say so.
• You are responsible for any applicable taxes and for amounts not covered by financing or third parties.

Scheduling, access & cancellations

You agree to provide safe and reasonable access to the work area and to disclose known conditions that affect the work. Appointment windows are estimates and may shift due to emergencies, weather, or circumstances beyond our control. If you need to reschedule or cancel, please contact us as far in advance as possible.

Workmanship & warranties

Any warranty we offer on labor or parts is described in your written estimate, work order, or invoice for that job, and is subject to its stated terms and exclusions. Manufacturer warranties on equipment and parts are provided by the manufacturer on their own terms. Except as expressly stated in writing, services and materials are provided "as is" to the fullest extent permitted by law.

Disclaimers

The content on this website is provided for general informational purposes only and is not professional, legal, or code-compliance advice. We make reasonable efforts to keep information accurate and current but do not warrant that it is error-free or complete. Your use of the website is at your own risk.

Limitation of liability

To the fullest extent permitted by law, Flow Pro Plumbing is not liable for indirect, incidental, special, or consequential damages arising out of your use of the website or our services. Nothing in these Terms limits liability that cannot be limited under applicable law.

Calls and text messages (SMS)

If you provide your phone number — by calling us, submitting a form, or opting in — you agree that Flow Pro Plumbing and its authorized agents may contact you by phone, voicemail, and, where you have consented, text message (SMS) regarding your service request, appointments, and account. Consent to receive marketing texts is not a condition of purchasing any service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of texts at any time and HELP for help. See our Privacy Policy for how we handle your information.

Financing

Financing, where offered, is provided by a third-party financing partner and is subject to credit approval and the partner's own terms and conditions. Flow Pro Plumbing is not the lender and is not responsible for the financing partner's decisions or services.

Intellectual property

The website and its content — including text, graphics, logos, and images — are owned by or licensed to Flow Pro Plumbing and are protected by intellectual-property laws. You may not copy, reproduce, or distribute our content without our permission, except as allowed by law.

Acceptable use

You agree not to misuse the website — for example, by attempting to disrupt it, gain unauthorized access, scrape it for unlawful purposes, or submit false or fraudulent information through our forms.

Use of artificial intelligence

Portions of this website's content and certain support tools may be created or assisted by artificial intelligence. AI-assisted content is reviewed for accuracy but is provided for general information only and is not professional advice.

Third-party links and services

Our site may link to or embed third-party websites and tools (such as financing, scheduling, maps, or reCAPTCHA). We are not responsible for the content, practices, or availability of those third parties; your use of them is subject to their terms.

Governing law

These Terms are governed by the laws of the State of CA, without regard to its conflict-of-laws rules. Any dispute will be subject to the jurisdiction of the courts located in CA, unless applicable law provides otherwise.

Changes to these Terms

We may update these Terms from time to time. Changes are effective when posted, and the "Last updated" date above reflects the latest revision. Your continued use of the website or our services after changes are posted constitutes acceptance of the updated Terms.

Contact us

Questions about these Terms? Contact Flow Pro Plumbing at 925-450-6669, [email protected], or 103 Technology Ct, Suite H, Brentwood, CA 94513.

These Terms of Service are provided for general informational purposes and are not legal advice. We recommend you have them reviewed by your own counsel for your specific situation.